After Sales Support
Spare and Replacement Parts
We ship in-stock parts same day to minimize your downtime.
![NORD parts picker choosing gear unit components NORD parts picker choosing gear unit components](https://media.nord.com/res/201x125-JPG/39568.jpg 201w, https://media.nord.com/res/403x251-JPG/39568.jpg 403w, https://media.nord.com/res/605x377-JPG/39568.jpg 605w, https://media.nord.com/res/806x502-JPG/39568.jpg 806w, https://media.nord.com/res/1210x726-JPG/39568.jpg 1210w, https://media.nord.com/res/1920x1152-JPG/39568.jpg 1920w, https://media.nord.com/res/2420x1452-JPG/39568.jpg 2420w)
Spare Parts Logistics
Spare parts in stock are delivered within 24 hours at the latest. The delivery period depends on the delivery distance. An optional delivery by a courier service is possible.
<h2>One-Day Delivery</h2>
If things are needed really fast: Orders received until 11:00 AM will be dispatched the same day by express services. Our customers pay no expedite fee through NORD production, but will pay any expedite fees charged by the carrier service.
<h2>Spare Parts Stocking</h2>
The availability of spare parts not in stock or of replacement drives is ensured by way of agreed spare parts kits.
<h2>For Our Customers, This Means</h2>
- Fast, optimized supply of spare parts
- Reduced warehousing costs
- Professional spare parts management
- Individual production possible
- One central warehouse, several regional warehouses
- 24/7 delivery via courier service or standard shipping possible
- Latest spare parts at all times without capital commitment
- Kits customized by the manufacturer