Individual Service Contracts

Specific To Your Requirements

In a service contract, your service requirements are agreed upon in advance, along with the frequency of required services. Regular services increase the system’s availability while reducing the operating costs. Agreeing upon required services in advance eliminates the need for individual clarification and reduces administration efforts. For example, expenses for arrivals and departures, overnight stays and working times can be agreed upon for a fixed price.

Agreements and Service Contracts

For recurring services, an individual service contract is an economic choice. A service contract allows for you to agree upon and schedule required services on your systems in advance, so that you can plan the performance and costs. A service contract contains all costs for the agreed services. For example, it could include arrivals and departures, overnight stays, working times and planned spare parts.

  • Energy Consulting
    Understand your energy consumption and get recommendations for optimization
  • Commissioning Support
    Get on-site support by NORD application specialists
  • SmartCheck / Inspection
    Get your NORD geared motors, gear units, and variable frequency drives evaluated
  • Maintenance
    Utilize NORD's preventative maintenance and defined maintenance services
  • General Overhaul
    Get worn and spare parts checked, disassembled, assembled, and replaced by NORD
  • Spare Parts
    Check of all your systems and get a recommendation of an on-site spare parts warehouse by NORD specialists

All services are also available as individual measures without a long-term service contract.

Advantages of Individual Service Contracts

  • Increased system availability
  • Higher planning security
  • Qualified service technicians
  • Exclusive use of original parts
  • Maintenance strategy according to manufacturer-specific knowledge
  • Optimum economic efficiency in regards to spare parts or maintenance requirements
  • Agreed-upon services and conditions in advance

Contact Us

A NORD service advisor will outline any service requirements your system may have, and will develop a tailor-made service contract with you.

Commissioning

NORD's tailor-made service packages allow you to commission your NORD drives in a way that works for you. We can help you with the commissioning of individual drive components or complete drive systems, as well as with their connection to your automation environment. We have service available by phone, online, or on-site and in-person.

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Maintenance

Regular maintenance extends the service life of your high-quality NORD drives. NORD experts can help you increase the system availability, reduce downtimes, and keep costs plannable. We offer different services – from the modular service package, NORD Smart Check Up, to a general overhaul.

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Spare Parts and Spare Parts Management

Fast delivery of spare parts
Failures and technical problems cost time and money. That's why NORD offers 24/7/365 emergency services for spare parts, replacement drives, and technical support. NORD experts will work with you to get your machines back up and running as quickly as possible.

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