NORD DRIVESYSTEMS is a global manufacturing leader with customer-focused support available when and where customers need it. Thanks to its vast sales and service network active in 80 countries, NORD can overcome common challenges such as alignment with international technical standards and efficiency requirements, as well as language and cultural barriers, all while maintaining a personalized, local feel. Every NORD customer receives added value with complete support before, during, and after the sale and accessing the U.S. service and support teams is now even easier with one convenient phone number: 888-314-6673. Non-emergency customer support is available via telephone Monday through Friday from 7:00 a.m. – 7:00 p.m. Central Time. After hours, NORD is always on call with emergency breakdown service available 24/7/365 to resolve issues quickly and get operations back up and running with minimal downtime. In addition to phone support, NORD has a wide range of additional options to provide individualized service to their customers. Fast, accurate service is paramount for NORD and is the focal point of their service structure. In the U.S. market, NORD has 4 state-of-the-art production plants located in Charlotte, NC, Corona, CA, McKinney, TX, and Waunakee, WI. These facilities not only manufacture drive solutions but also feature a full staff of customer experience, engineering, and service technicians dedicated to assisting customers from product selection to routine system maintenance. In addition to its own production and assembly facilities, an extensive network of over 500 experienced, knowledgeable, and dedicated distributor partners are available throughout North America that serve as an extension of NORD’s internal service teams. Five of these partners are designated as authorized service providers, offering customers the same level of service as NORD’s own facilities. NORD’s sophisticated supply chain is also able to access inventory worldwide, allowing for global availability and fast delivery of both standard and expedited products in many cases without additional fees. NORD provides presales support with tools, training, engineering assistance, technology and logistics project development, and a documentation center with technical and operational resources. Customers work with a dedicated District Sales Manager located in their region for fast response time and a bridge to support teams, but also have the freedom to contact them directly when needed. They can access the myNORD Online Customer Portal at their convenience to select and configure products with account-specific pricing. NORD’s online customer portal also allows fast, accurate viewing of order status, access to 2D/3D dimensional drawings and documentation, as well as functions for easy collaboration with colleagues and NORD experts. Additionally, replacement components and parts can be ordered via the Spare Parts eShop with free standard shipping on orders over $25. NORD’s website also offers direct access to information needed to select, install, commission, and maintain NORD products with a comprehensive collection of product documentation and literature including user manuals, catalogs, industry solution flyers, spare part information, software, unit drawings, certificates, forms, and more. In addition to presales assistance, NORD also offers in-depth aftermarket service and support that provides customizable solutions to effectively maintain drive technology for maximum performance and return on investment. Various services are available including installation and commissioning assistance, on-site analysis, repair cost estimates, and product training. Combined with phone support, online resources, and emergency breakdown service, NORD can provide rapid assistance to get important systems back up and running. Emergency breakdown service covers all product lines, is available to all customers whether they have an active service agreement or not, and can be reached at the same convenient phone number: 888-314-6673. If a new unit or spare parts are needed, NORD will coordinate delivery of in stock spare parts and replacement drives via direct courier for prompt resolution. NORD can also provide diagnostics, error analysis, and expert repair or replacement of drives. Recently added to NORD’s service program is their Inverter Testing Lab. This new service allows NORD to test proposed configurations to confirm they meet performance requirements, as well as evaluate issues within existing systems. Technicians specializing in electronic control technology set up mock applications to simulate real-world parameters, giving valuable insight into anticipated behaviors or recreation of issues to determine root causes during the troubleshooting process. This specialized team can also assist with setting up automation connection via communication protocols. NORD continues to innovate and make investments that directly benefit and bring added value to their customers. It is through this customer-oriented mindset that the company builds trust and helps to support the advancement of drive technology now and into the future. About NORD DRIVESYSTEMS® Group With more than 4,900 employees, NORD DRIVESYSTEMS has been developing, producing, and selling drive technology for over 50 years, and it is a global leader among full-service providers in the industry. In addition to standard drives, NORD delivers application-specific designs and solutions for special requirements, such as energy-saving drives or explosion-protected systems. NORD has subsidiaries and sales partners in 80 countries worldwide. The dense sales and service network guarantees optimal availability, enabling short delivery times, and customer-oriented service. NORD produces a very diverse range of drives for torques from 88 lb-in to more than 2.5 million lb-in, provides motors in the power range of 0.16 – 1,341 hp, and manufactures frequency inverters with the required power electronics of up to 200 hp. Inverter solutions are available for conventional control cabinet installations as well as for decentralized, fully-integrated drive units. Visit nord.com.
Electronic drive technology such as variable frequency drives and motor starters optimize automation with dynamic control of speed, precision regulation, and scalable functionality. Electronic control products from NORD DRIVESYSTEMS are designed with flexible adaptation to any application and are quick to install, easy to operate, and compatible with all common bus systems and controllers. NORD offers AC vector drives for centralized operation in a control cabinet as well as for decentralized, fully integrated use directly on the motor. Both design options offer an Industry 4.0 solution that can be networked and with the internal PLC, enable pre-processing of internal status data or data from externally connected sensors for remote status monitoring. In the Food & Beverage Industry, canning and bottling plants require strict quality standards and must maintain full availability while avoiding failures and unplanned downtimes. Using reliable technology with simple maintenance is key to operational efficiency. NORDAC PRO SK 500P variable frequency drives from NORD offer a control cabinet solution with scalable functionality, easy installation, and high precision regulation. An integrated multi-protocol Ethernet interface enables efficient connection to Ethernet-based control systems as well as remote control of the drives. Via online maintenance, users can inspect the entire system, check for faults, and evaluate data from all NORD variable frequency drives in specific plant sections to plan for service. These VFDs also feature POSICON integrated positioning mode and precise speed control to ensure containers are not falling over during conveyance, stop at the correct positions when being filled, and run at high conveyor speeds during sealing. Airport baggage handling systems are intricate arrangements of complex conveyor lines that must operate with precision and reliability. Many of these conveyors utilize helical bevel gear units from NORD DRIVESYSTEMS paired with decentralized, motor mounted NORDAC FLEX variable frequency drives and either IE3 synchronous motors or IE5+ permanent magnet synchronous motors. Together, this modular solution is cost-effective, supports easy maintenance, and is easy to install via quick connectors that allow for preassembly. Variable frequency drives in these solutions often have the brake rectifier integrated directly into the VFD for dynamic control, enabling rapid starting and stopping of the conveyors as baggage travels through the system. Additional options such as Safe Torque Off (STO) safety circuit, Ethernet/PROFINET network control, and a local/remote selector switch can also be configured with the drives to increase safety measures as well as reduce the hardware and cabling required to wire the baggage system. Distribution centers utilize a variety of applications such as curved conveyors, conveyor belts, mergers/pushers, vertical conveyors, lifters, and more to efficiently move parcels from one end of the facility to the other. NORD’s LogiDrive complete drive solution is ideal for these applications thanks to it’s focus on energy efficiency, variant reduction, low maintenance, and long service life. In advanced LogiDrive solutions, a NORDAC LINK variable frequency drive is combined with either a DuoDrive integrated gear unit and motor or a NORDBLOC.1® helical bevel gear unit with an IE5+ synchronous motor. NORDAC LINK VFDs feature full Plug & Play capabilities for quick commissioning and easy maintenance, various functional safety options, and motor brake management to prevent parcel disruptions. Smooth operation and transfer between conveyors is achieved thanks to high precision regulation and synchronization. The integrated Ethernet interface can additionally be extended though optional modules to meet precise application requirements. NORD developed NORDAC ON/ON+ variable frequency drives to meet the special needs of horizontal conveyor technology. Many intralogistics applications utilize these VFDs in combination with IE3 asynchronous motors (NORDAC ON) or IE5+ synchronous motors (NORD ON+) due to their high precision control and high overload characteristics for both synchronous and asynchronous motors. These VFDs also include integrated functions to optimize operational performance of conveyors, an integrated multi-protocol Ethernet interface for easy integration into automation systems, and full Plug & Play functionality for quick installation and maintenance. Automation in theaters is used to move spotlights, curtains, and stage elements quickly and efficiently while prioritizing the safety of actors and stage workers. For these environments, NORD utilizes versatile NORDAC PRO SK 500P control cabinet variable frequency drives paired with reliable gear motors. These centralized VFDs feature integrated brake management, a brake chopper and line filter, sensor-less current vector control, and enable the programming of complete performances via touchscreen operating consoles. Integrated functional safety options also ensure drives can operate seamlessly in the vicinity of artists, technical staff, and even the audience while avoiding serious accidents. From bottling plants to theater hoists, NORD’s innovative drive technology can be configured to match a wide range of applications. Learn more by visiting www.nord.com .
LogiDrive® complete drive solutions from NORD DRIVESYSTEMS reduce planning and commissioning efforts through cost-effective, standardized designs engineered to industry standards and application requirements. These solutions are especially well suited for Post & Parcel, Airport, and warehouse logistics as they are specifically aligned with the intralogistics and material handling requirements of these industries. For each intralogistics area, there are advanced versions utilizing IE5+ synchronous motor technology and basic versions with IE3 asynchronous motors. While LogiDrive advanced drive systems address issues such as energy efficiency, variant reduction, and Total Cost of Ownership (TCO), the basic versions primarily focus on cost efficiency. Post & Parcel and Airport industry applications such as baggage handling systems, parcel distribution systems, and parcel sorting systems require reliable drive solutions that keep up with their high material flow and minimize downtimes. Advanced LogiDrive systems with IE5+ permanent magnet synchronous motors deliver high overload capacity and consistent high efficiency over a wide speed range, even at partial load and low speeds. By using IE5+ motors, systems can achieve significant cost reductions, increase operational efficiency, and provide a fast Return on Investment (ROI). Both advanced and basic LogiDrive systems feature a compact, modular design with Plug & Play capabilities for simple installation, commissioning, and maintenance. In combination with IE5+ motors, advanced versions for the Post & Parcel and Airport industries also include a NORDAC LINK variable frequency drive and either a NORDBLOC.1® helical bevel gear unit or a DuoDrive integrated gear unit. NORDAC LINK decentralized variable frequency drives are wall mounted and feature an Ethernet interface, PROFIsafe options for functional safety, and PLC functionality for drive-related functions. Basic LogiDrive versions offer a flexible gear unit selection with an IE3 asynchronous motor and motor-mounted NORDAC FLEX variable frequency drive. The NORDAC FLEX is NORD’s most versatile VFD with fully scalable functions configurable to specific requirements, an optional Ethernet interface extendable for each option module, and various functional safety options. These VFDs also deliver high precision regulation with POSICON integrated positioning mode to ensure accurate movement in intralogistics systems. Like the Post & Parcel and Airport industries, warehouse technology such as chain and roller conveyors, belt and pallet conveyor technology, container conveyor technology, and overhead conveyors also require reliable drives with high system operation. Advanced LogiDrive solutions for these specific applications include NORDBLOC.1® helical bevel gear units paired with IE5+ permanent magnet synchronous motors, and either a NORDAC ON+ variable frequency drive or a NORDAC FLEX variable frequency drive. This complete solution has a high system efficiency with high overload capacity, a long service life, and low maintenance to effectively power conveyors transporting heavy loads and industrial containers. NORDAC ON/ON+ variable frequency drives were designed by NORD for the special requirements of horizontal conveyor technology and feature a version for IE3 motors (ON) as well as a version optimized for use with IE5+ synchronous motors (ON+). The series is characterized by an integrated multi-protocol Ethernet interface for easy integration into automation systems with required protocols easily set via drive parameters. They also offer Plug & Play capability for quick installation and maintenance, integrated functions to improve conveyor efficiency, and full PLC functionality for drive-related functions. Basic LogiDrive versions for warehousing also utilize NORDAC ON variable frequency drives for their scalable functionality and dynamic control. In addition to the VFD, the solution includes a UNIVERSAL SI worm gear unit and an IE3 asynchronous motor. UNIVERSAL SI worm gear units provide considerable installation space advantages due to their compact design, flexible input and output options, and universal mounting capabilities. Together, these products deliver a cost-optimized, standardized solution capable of reducing system variants. Whether your focus is on efficiency, a small number of system variants, or cost effectiveness, NORD has LogiDrive solution that will meet precise application needs. Learn more by visiting www.nord.com.