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JOB DESCRIPTION:

Job Position: Area Sales Manager – Regione Lombardia
Department: Sales
Reporting to: Managing Director Sales
Employees that report to this position: N/A

Mission:

Area Sales Manager develops and implements a sufficient and sustainable sales, marketing and growth strategy within the given sales territory according to the company’s overall sales strategy, considering the special local requirements and customer needs.

He/Her identifies and develops new potential sales accounts and business opportunities within the given sales territory and gains customer acceptance by explaining and demonstrating Nord’s innovative product portfolio.

He/Her actively contributes to business/market development within the given sales territory and supports customers preparing quotations and negotiating technically and commercially sales contracts.

KEY TASKS:

• Acquisition of new customers, preparation and submission of quotations to customers (incl. customer and distributor visits to follow up quotations/projects on a regular base)
• Responds to customer enquiries timely to ensure a high customer satisfaction and hit rate.
• Prepares and conducts sales presentations of products to new and existing customer (customer visits).
• Provides solid support to key customers and their project management. Negotiates and establishes reasonable pricing in accordance with NORD’s standard procedure.
• Develops and implements sales activities and fulfilment of annual / quarterly / monthly sales plan according to the Sales Managing Director’s requirements.
• Assists and supports in business maintenance with other existing customers when needed or required by the management.
• Submits efficient & accurate business reports and sales forecasts on time; adds actively data about the own daily sales activities to the CRM system and monitors/reviews constantly the stored information within the local CRM system. Data quality and up-to-datedness has the highest priority.
• Evaluates margins of low margin customers and develop strategies to increase the margin. Account receivables follow up.
• Prepares market and competitor investigation/analysis reports for the given sales territory. Identifies the total sales potential of existing and new target customers.
• Makes a first failure/damage assessment of potential after sales and service cases at the side of customers or end user within his designated sales territory.
• Other duties as assigned by the management from time to time.

Education and other skills:

• Bachelor or Master degree in technical subjects (mechanical or electronical)
• Several years of experience as Application Engineer in the Power Transmission industry.
• Excellent verbal communication is required to manage excellent relationship with customers and internal colleagues.
• Cooperative working style combined with the willingness to contribute to the sales team’s effort.
• A problem solving attitude is essential to make sure to firstly understand and finally satisfy the individual customer needs and requirements.
• A basic understanding of market/business development, general market investigation, market analysis and segmentation techniques are needed
• Excellent knowledge of MS Windows and MS-Office software, experiences in SAP or similar ERP systems and basic knowledge in CRM systems would be preferred.
• Fluent in written and spoken English.

Training needs:

• Regular expansion of product knowledge by means of training, manuals and product management information
• Regular expansion of market, competitor and industry knowledge
• Training on communication and negotiation skill